Клієнтка розмовляє телефоном
Клієнтка розмовляє телефоном

Voice assistants for communication and actions

Don't lose clients due to missed calls

Don't lose clients due to missed calls

When your team is busy or unavailable, a voice assistant picks up the call. It conducts a natural dialogue, knows your business, and performs agreed-upon actions.

On a short call, we'll determine what to delegate to the assistant.

Clients call when it's convenient for them.

Not always when you can answer.

Not always when you can answer.

Team is busy

Team is busy

When everyone is busy with calls or client work, a new inquiry may go unanswered.

When everyone is busy with calls or client work, a new inquiry may go unanswered.

Outside business hours

Outside business hours

Clients call in the evening, on weekends, and holidays. Not everyone is willing to wait until the next business day.

Clients call in the evening, on weekends, and holidays. Not everyone is willing to wait until the next business day.

New inquiry

New inquiry

The longer a potential client waits for a response, the higher the chance they'll contact your competitors.

The longer a potential client waits for a response, the higher the chance they'll contact your competitors.

The client gets an answer, the team gets results.

Picks up the call

Picks up the call

When the team can't answer, the call is transferred to the assistant. It identifies the client's need, helps them, and passes the conversation results to the team.

When the team can't answer, the call is transferred to the assistant. It identifies the client's need, helps them, and passes the conversation results to the team.

Qualifies inquiries

Qualifies inquiries

After a new inquiry, the assistant immediately calls to clarify the need and gather required information. The team receives a structured inquiry without delay.

After a new inquiry, the assistant immediately calls to clarify the need and gather required information. The team receives a structured inquiry without delay.

Reduces workload

Reduces workload

The assistant answers common questions and helps clients book appointments. The team spends less time on repetitive communication and related tasks.

The assistant answers common questions and helps clients book appointments. The team spends less time on repetitive communication and related tasks.

Let's find where to start

Let's find where to start

Order taking

Reminders

Client reactivation

Surveys and feedback

Order taking

Reminders

Client reactivation

Surveys and feedback

Call reception

Booking and reservations

New inquiries

Customer support

Call reception

Booking and reservations

New inquiries

Customer support

Understands the client. Knows your business. Takes action.

During the conversation, the assistant remembers what was said, uses agreed-upon information, and performs actions in your systems.

During the conversation, the assistant remembers what was said, uses agreed-upon information, and performs actions in your systems.

Maintains conversation context

The client can clarify, change their decision, and refer back to what was said before. The assistant takes this into account in its responses.

Асистент зберігає контекст упродовж розмови
Асистент зберігає контекст упродовж розмови
Асистент пам’ятає інформацію, яку клієнт уже повідомив
Асистент пам’ятає інформацію, яку клієнт уже повідомив

Remembers what was said

Remembers the name, need, and details the client has already mentioned. Doesn't ask to repeat the same information.

Knows your business

You define services, prices, schedule, and answers to common questions. The assistant uses this information in every conversation.

Асистент використовує погоджену інформацію про бізнес
Асистент використовує погоджену інформацію про бізнес
Асистент знаходить клієнта в CRM за номером телефону
Асистент знаходить клієнта в CRM за номером телефону

Recognizes the client

Finds the client in CRM by phone number, considers previous inquiries, orders, or active appointment.

Works with up-to-date data from your business

During the conversation, it checks the schedule, order status, or client data in your systems.

Асистент перевіряє актуальні дані в системах бізнесу
Асистент перевіряє актуальні дані в системах бізнесу
Асистент виконує погоджені дії в системах бізнесу
Асистент виконує погоджені дії в системах бізнесу

Performs actions in your systems

Creates or updates records, updates CRM, generates inquiries, and sends notifications. Capabilities depend on your business systems.

Let's define the assistant's role.

Let's define the assistant's role.

On a short call, we'll discuss which inquiries it will handle, what it needs to know, and what actions it will perform.

Call results

The team immediately sees who called, what they asked about, and what needs to be done next.

The team immediately sees who called, what they asked about, and what needs to be done next.

Structured inquiries

Structured inquiries

The assistant saves the contact, reason for contact, collected data, and conversation results.

Team notifications

Team notifications

The team immediately receives a short call summary and collected data in the agreed-upon channel.

Call log

Call log

Audio recording, transcript, short summary, and result of each call are saved in the log.

Monthly summaries

Monthly summaries

The report shows the number of calls, their results, statistics, and the most common reasons for inquiries.

Operates within clear and secure boundaries

You determine what information the assistant uses, what it can do, and what data it has access to.

You determine what information the assistant uses, what it can do, and what data it has access to.

Асистент перевіряє інформацію перед відповіддю
Асистент перевіряє інформацію перед відповіддю

Doesn't make up answers

Uses only agreed-upon information. If it's missing, the assistant passes the question to the team.

Асистент підтверджує дію лише після відповіді системи
Асистент підтверджує дію лише після відповіді системи

Confirms only completed actions

Reports about an appointment or other action only after confirmation from the system that it actually happened.

Асистент передає звернення команді разом із контекстом
Асистент передає звернення команді разом із контекстом

Connects the team when needed

Gathers available information and passes the inquiry to the team along with the context.

Асистент має обмежений доступ до даних бізнесу
Асистент має обмежений доступ до даних бізнесу

Limited data access

Receives only necessary access. Doesn't disclose internal information or other clients' data.

What changes for the business

More inquiries — more revenue

More inquiries — more revenue

When the team can't answer, the assistant picks up the call and helps the client.

When the team can't answer, the assistant picks up the call and helps the client.

More inquiries — more revenue

When the team can't answer, the assistant picks up the call and helps the client.

Faster response to new inquiries

Faster response to new inquiries

The assistant immediately calls after an inquiry, clarifies the need, and passes the results to the team.

The assistant immediately calls after an inquiry, clarifies the need, and passes the results to the team.

Less workload for the team

Less workload for the team

The assistant handles common questions, initial clarifications, and bookings.

The assistant handles common questions, initial clarifications, and bookings.

Less workload for the team

The assistant handles common questions, initial clarifications, and bookings.

How it works

Step 1

We analyze the process

We analyze the process

We analyze the process

How inquiries are currently handled

How inquiries are currently handled

Where delays or losses occur

Where delays or losses occur

Which scenario to start with

Which scenario to start with

Step 2

We define the assistant's role

We define the assistant's role

We define the assistant's role

Which inquiries it handles

Which inquiries it handles

What information it uses

What information it uses

What actions it performs

What actions it performs

Step 3

We connect and test

We connect and test

We connect and test

We customize the assistant for your business

We customize the assistant for your business

We connect it to your phone system and systems

We connect it to your phone system and systems

We test key scenarios

We test key scenarios

Step 4

We launch and improve

We launch and improve

We launch and improve

We launch on real calls

We launch on real calls

We analyze conversations and results

We analyze conversations and results

We improve scenarios and add new tasks

We improve scenarios and add new tasks

Where every call matters

Voice assistants are especially useful where clients frequently call, quick responses are needed, and part of the conversations repeat.

Voice assistants are especially useful where clients frequently call, quick responses are needed, and part of the conversations repeat.

Пацієнт проходить обстеження в діагностичному центрі
Пацієнт проходить обстеження в діагностичному центрі

Diagnostic centers

Booking, preparing for tests, and receiving results.

Пацієнт на прийомі у стоматологічній клініці
Пацієнт на прийомі у стоматологічній клініці

Clinics and dental offices

Booking, rescheduling appointments, and initial clarifications.

Гість спілкується з адміністратором готелю
Гість спілкується з адміністратором готелю

Hotels and restaurants

Reservations, order taking, and guest information.

Клієнти спілкуються з агентом з нерухомості
Клієнти спілкуються з агентом з нерухомості

Real estate

Clarifying needs and booking property viewings.

Виїзний спеціаліст працює на об’єкті
Виїзний спеціаліст працює на об’єкті

Field service businesses

Inquiry intake, address and time clarification.

Менеджер інтернет-магазину опрацьовує замовлення
Менеджер інтернет-магазину опрацьовує замовлення

Online stores

Order status, returns, and customer support.

Another field? Let's discuss which inquiries the assistant can handle.

Another field? Let's discuss which inquiries the assistant can handle.

Launch the assistant on real calls

We'll set up and launch a voice assistant on real calls. In 30 days, you'll see how many inquiries it handles and how it helps your team.

We'll set up and launch a voice assistant on real calls. In 30 days, you'll see how many inquiries it handles and how it helps your team.

PARTNER PILOT

9900

UAH

30 days

30 days

After the assistant's actual launch.

After the assistant's actual launch.

500 minutes

500 minutes

Real conversations included in the price.

Real conversations included in the price.

On a short call, we'll determine the pilot scenario.

Included in the price

Customization for your business

Connection to your phone system

Testing before launch

Assistant monitoring and improvement

Call analytics and summary report

Why this price?

For the first three partners, we partially cover the implementation cost. In return, we ask you to share your experience and use the agreed-upon results in your case studies.

What should you delegate to the assistant?

On a short call, we'll discuss how your team handles inquiries, where delays or losses occur, and what part of the process the assistant can take over.

On a short call, we'll discuss how your team handles inquiries, where delays or losses occur, and what part of the process the assistant can take over.