Customer speaking on the phone
Customer speaking on the phone
Customer speaking on the phone

Voice assistants that answer calls and get things done

Voice assistants that answer calls and get things done

Missed calls cost you customers.

Missed calls cost you customers.

Missed calls cost you customers.

When your team can’t answer, a voice assistant takes the call. It finds out what the caller needs, answers their questions and completes tasks in your systems.

When your team can’t answer, a voice assistant takes the call. It finds out what the caller needs, answers their questions and completes tasks in your systems.

We’ll contact you to arrange a time.

We’ll contact you to arrange a time.

We’ll contact you to arrange a time.

Customers call when it is convenient for them.

Customers call when it is convenient for them.

You can’t always pick up.

You can’t always pick up.

Team is busy

When everyone is already on a call or helping a customer, the next call can go unanswered.

Team is busy

When everyone is already on a call or helping a customer, the next call can go unanswered.

After hours

Customers still call after hours, on weekends and holidays. Not everyone will wait until you’re open again.

After hours

Customers still call after hours, on weekends and holidays. Not everyone will wait until you’re open again.

New inquiry

The longer a customer waits for a response, the more likely they are to contact a competitor.

New inquiry

The longer a customer waits for a response, the more likely they are to contact a competitor.

Customers get help. Your team gets the full picture.

Customers get help. Your team gets the full picture.

Takes work off your team

The assistant handles common questions and bookings, so your team spends less time on repetitive conversations and routine tasks.

Follows up right away

When a new inquiry comes in, the assistant calls right away, asks the right questions and gathers the details your team needs.

Takes the call

When your team can’t answer, the assistant takes the call, helps the customer and passes the details back to your team.

What should the assistant handle first?

Takes work off your team

The assistant handles common questions and bookings, so your team spends less time on repetitive conversations and routine tasks.

Follows up right away

When a new inquiry comes in, the assistant calls right away, asks the right questions and gathers the details your team needs.

Takes the call

When your team can’t answer, the assistant takes the call, helps the customer and passes the details back to your team.

What should the assistant handle first?

Takes work off your team

The assistant handles common questions and bookings, so your team spends less time on repetitive conversations and routine tasks.

Follows up right away

When a new inquiry comes in, the assistant calls right away, asks the right questions and gathers the details your team needs.

Takes the call

When your team can’t answer, the assistant takes the call, helps the customer and passes the details back to your team.

What should the assistant handle first?

Taking orders

Sending reminders

Re-engaging customers

Surveys and feedback

Taking orders

Sending reminders

Re-engaging customers

Surveys and feedback

Inbound and outbound calls

Appointments and bookings

Following up on inquiries

Customer support

Inbound and outbound calls

Appointments and bookings

Following up on inquiries

Customer support

Understands your customers. Knows your business. Takes action.

During each call, the assistant follows the conversation, uses the information you provide and completes tasks in your systems.

Understands your customers. Knows your business. Takes action.

During each call, the assistant follows the conversation, uses the information you provide and completes tasks in your systems.

Keeps track of the conversation

Keeps track of the conversation

Customers can clarify what they mean, change their minds or refer back to something they said earlier. The assistant responds in context.

Customers can clarify what they mean, change their minds or refer back to something they said earlier. The assistant responds in context.

Voice assistant keeping track of the conversation

Keeps track of the conversation

Customers can clarify what they mean, change their minds or refer back to something they said earlier. The assistant responds in context.

Voice assistant keeping track of the conversation
Voice assistant remembering information the customer has already shared

Remembers what was said

Customers don’t have to repeat themselves or answer the same questions twice.

Voice assistant remembering information the customer has already shared

Remembers what was said

Customers don’t have to repeat themselves or answer the same questions twice.

Knows your business

It uses your service details, pricing, hours and FAQs on every call.

Voice assistant using approved business information

Knows your business

It uses your service details, pricing, hours and FAQs on every call.

Voice assistant using approved business information
Voice assistant matching a caller to their CRM record by phone number

Recognizes a caller

It identifies callers by phone number and uses their CRM history during the call.

Voice assistant matching a caller to their CRM record by phone number

Recognizes a caller

It identifies callers by phone number and uses their CRM history during the call.

Uses up-to-date information

It checks availability, order status or customer details in your systems during the call.

Voice assistant checking current data in business systems

Uses up-to-date information

It checks availability, order status or customer details in your systems during the call.

Voice assistant checking current data in business systems
Voice assistant completing approved actions in business systems

Takes action in your systems

It can manage bookings, update your CRM, log new requests and send notifications. What it can do depends on your systems.

Voice assistant completing approved actions in business systems

Takes action in your systems

It can manage bookings, update your CRM, log new requests and send notifications. What it can do depends on your systems.

Define your assistant’s role

Define your assistant’s role

Define your assistant’s role

We’ll decide which calls it handles, what it needs to know and what it can do.

We’ll decide which calls it handles, what it needs to know and what it can do.

We’ll decide which calls it handles, what it needs to know and what it can do.

Know how every call went

Your team sees who called, what they needed and what should happen next.

Know how every call went

Your team sees who called, what they needed and what should happen next.

Structured call records

Each call is saved with the caller’s details, reason for calling, information gathered and outcome.

Structured call records

Each call is saved with the caller’s details, reason for calling, information gathered and outcome.

Team updates

Your team receives a concise summary and key details in the channel you choose.

Team updates

Your team receives a concise summary and key details in the channel you choose.

Full call history

Recordings, transcripts, summaries and outcomes are saved for every call.

Recordings, transcripts, summaries and outcomes are saved for every call.

Full call history

Recordings, transcripts, summaries and outcomes are saved for every call.

Monthly reports

Track call volume, outcomes and the most common reasons customers call.

Monthly reports

Track call volume, outcomes and the most common reasons customers call.

Clear rules. Controlled access.

You control what information the assistant uses, what it can do and what data it can access.

Clear rules. Controlled access.

You control what information the assistant uses, what it can do and what data it can access.

Voice assistant checking information before answering

Doesn’t make up answers

It only uses approved information. If it cannot answer, it passes the question to your team.

Voice assistant checking information before answering

Doesn’t make up answers

It only uses approved information. If it cannot answer, it passes the question to your team.

Voice assistant confirming an action after the system verifies it

Confirms completed actions

It only confirms a booking or action after the system verifies it.

Voice assistant confirming an action after the system verifies it

Confirms completed actions

It only confirms a booking or action after the system verifies it.

Voice assistant transferring a call to the team with full context

Brings in your team

It can transfer the call or pass the request to your team with full context.

Voice assistant transferring a call to the team with full context

Brings in your team

It can transfer the call or pass the request to your team with full context.

Voice assistant with limited access to business data

Limited data access

It only accesses the data it needs. Internal information and other customers’ data stay private.

Voice assistant with limited access to business data

Limited data access

It only accesses the data it needs. Internal information and other customers’ data stay private.

What this means for your business

Що змінюється
для бізнесу

Turn more calls into customers.

Turn more calls into customers.

When your team can’t pick up, the assistant steps in before the customer goes elsewhere.

When your team can’t pick up, the assistant steps in before the customer goes elsewhere.

Turn more calls into customers.

When your team can’t pick up, the assistant steps in before the customer goes elsewhere.

Faster follow-up

Faster follow-up

The assistant follows up by phone right away and sends the details to your team.

The assistant follows up by phone right away and sends the details to your team.

Faster follow-up

The assistant follows up by phone right away and sends the details to your team.

Less work for your team

Less work for your team

The assistant handles common questions, gathers initial details and helps customers book.

The assistant handles common questions, gathers initial details and helps customers book.

Less work for your team

The assistant handles common questions, gathers initial details and helps customers book.

How it works

How it works

How it works

Step 1

Review your process

Review your process

How customer inquiries are handled today

Where delays or missed opportunities happen

The best place to start

Step 1

Review your process

How customer inquiries are handled today

Where delays or missed opportunities happen

The best place to start

Step 2

Define the assistant’s role

Define the assistant’s role

Which calls it handles

What information it uses

What actions it can take

Step 2

Define the assistant’s role

Which calls it handles

What information it uses

What actions it can take

Step 3

Connect and test

Connect and test

Configure it for your business

Connect your phone system and tools

Test the key call scenarios

Step 3

Connect and test

Configure it for your business

Connect your phone system and tools

Test the key call scenarios

Step 4

Launch and improve

Launch and improve

Start handling real calls

Review conversations and outcomes

Refine the setup and add new tasks

Step 4

Launch and improve

Start handling real calls

Review conversations and outcomes

Refine the setup and add new tasks

Where every call counts

Voice assistants work best where calls are frequent, response time matters and many conversations follow the same pattern.

Where every call counts

Voice assistants work best where calls are frequent, response time matters and many conversations follow the same pattern.

Patient receiving an examination at a diagnostic center

Diagnostic centers

Appointments, preparation instructions and results inquiries.

Patient receiving an examination at a diagnostic center

Diagnostic centers

Appointments, preparation instructions and results inquiries.

Patient at a dental clinic appointment

Clinics and dental practices

Appointments, rescheduling and initial questions.

Patient at a dental clinic appointment

Clinics and dental practices

Appointments, rescheduling and initial questions.

Guest speaking with a hotel receptionist

Hotels and restaurants

Reservations, orders and guest information.

Guest speaking with a hotel receptionist

Hotels and restaurants

Reservations, orders and guest information.

Clients speaking with a real estate agent

Real estate

Qualifying inquiries and booking viewings.

Clients speaking with a real estate agent

Real estate

Qualifying inquiries and booking viewings.

Field service professional working on site

On-site services

Taking requests, confirming addresses and scheduling visits.

Field service professional working on site

On-site services

Taking requests, confirming addresses and scheduling visits.

Online store manager processing an order

Online stores

Order updates, returns and customer support.

Online store manager processing an order

Online stores

Order updates, returns and customer support.

Different industry? Let’s see which calls an assistant could handle for you.

Different industry? Let’s see which calls an assistant could handle for you.

See what your assistant can do on real calls

See what your assistant can do on real calls

We’ll set it up and launch it for 30 days, so you can see how many calls it handles and how it helps your team.

We’ll set it up and launch it for 30 days, so you can see how many calls it handles and how it helps your team.

See what your assistant can do on real calls

We’ll set it up and launch it for 30 days, so you can see how many calls it handles and how it helps your team.

FOUNDING PARTNER PILOT

$250

30 days

The pilot starts when the assistant goes live.

30 days

The pilot starts when the assistant goes live.

500 minutes

Live calls included in the price.

500 minutes

Live calls included in the price.

We’ll contact you to discuss the right use case.

What’s included

Setup for your business

Connection to your existing phone system

Testing before launch

Monitoring and ongoing improvements

Call analytics and a final report

Why the special price?

For our first three partners, we cover part of the setup cost. In return, we ask for honest feedback and approval to use selected results in a case study.

What should your assistant handle first?

What should your assistant handle first?

We’ll look at how inquiries are handled, where calls get missed or delayed and what the assistant could take off your team’s plate.

We’ll look at how inquiries are handled, where calls get missed or delayed and what the assistant could take off your team’s plate.