Privacy Policy

September 20, 2026

September 20, 2026

This Policy explains what data we collect through hovir.agency, why we process it, which services may receive it, and how you can manage your choices and exercise your rights.

This Policy explains what data we collect through hovir.agency, why we process it, which services may receive it, and how you can manage your choices and exercise your rights.

  1. Who is responsible for your data

  1. Who is responsible for your data

The data controller is Sole Proprietor Korniienko Oleksandr Heorhiiovych (ФОП Корнієнко Олександр Георгійович), operating under the Hovir brand.

The data controller is Sole Proprietor Korniienko Oleksandr Heorhiiovych (ФОП Корнієнко Олександр Георгійович), operating under the Hovir brand.

For questions about your personal data, contact us at hello@hovir.agency

For questions about your personal data, contact us at hello@hovir.agency

  1. What data we collect

  1. What data we collect

When you complete a form on the website, we may collect:

When you complete a form on the website, we may collect:

your name and role in the business;

your name and role in the business;

your phone number, email address, or messenger contact details;

your phone number, email address, or messenger contact details;

your business name, industry, and website;

your business name, industry, and website;

information about the process you want to assign to a voice assistant;

information about the process you want to assign to a voice assistant;

approximate enquiry volume, your current telephony setup, and the systems you use;

approximate enquiry volume, your current telephony setup, and the systems you use;

your preferred contact method and time;

your preferred contact method and time;

any other information you voluntarily provide in the form.

any other information you voluntarily provide in the form.

The website, form, Google Analytics, and Meta Pixel may automatically process technical data, including your IP address, browser and device type, approximate location, time of visit, pages viewed, actions taken on the website, and referral source. Google Analytics processes IP addresses when collecting data but, according to Google, does not log or store them. Meta Pixel may also receive cookie identifiers and information about visits originating from advertisements on Meta services.

If you continue communicating with us, we will also retain your correspondence and any information you provide while discussing the project.

Do not submit your clients' or patients' personal or medical data, passwords, access keys, or confidential documents through the form.

The website, form, Google Analytics, and Meta Pixel may automatically process technical data, including your IP address, browser and device type, approximate location, time of visit, pages viewed, actions taken on the website, and referral source. Google Analytics processes IP addresses when collecting data but, according to Google, does not log or store them. Meta Pixel may also receive cookie identifiers and information about visits originating from advertisements on Meta services.

If you continue communicating with us, we will also retain your correspondence and any information you provide while discussing the project.

Do not submit your clients' or patients' personal or medical data, passwords, access keys, or confidential documents through the form.

3. How we use your data

3. How we use your data

We use the information we collect to:

We use the information we collect to:

review your enquiry and contact you;

review your enquiry and contact you;

determine whether your process is suitable for a voice assistant;

determine whether your process is suitable for a voice assistant;

prepare for the call and propose a pilot scenario;

prepare for the call and propose a pilot scenario;

provide a proposal for working together;

provide a proposal for working together;

maintain records of enquiries and communication history;

maintain records of enquiries and communication history;

analyse website traffic, referral sources, and how visitors use the website;

analyse website traffic, referral sources, and how visitors use the website;

measure conversions and the performance of advertising campaigns on Meta services;

measure conversions and the performance of advertising campaigns on Meta services;

create advertising audiences for campaigns on Meta services;

create advertising audiences for campaigns on Meta services;

operate and protect the website and form;

operate and protect the website and form;

comply with legal requirements.

comply with legal requirements.

We do not sell personal data or use your contact details for mass marketing without your separate consent.

We do not sell personal data or use your contact details for mass marketing without your separate consent.

4. Legal basis for processing

4. Legal basis for processing

We process the information you submit through the form based on the consent you provide when submitting it.

Google Analytics is activated only after you consent to analytics cookies. Meta Pixel is activated only after you consent to marketing cookies.

Where permitted by applicable law, we process technical data required to operate and protect the website based on our legitimate interest in maintaining a secure and functional website.

If your enquiry leads to a working relationship, we may also process your data to prepare, enter into, and perform a contract, and to comply with legal obligations.

You may withdraw your consent at any time through the cookie settings or by emailing us at the address listed in this Policy. Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.

We process the information you submit through the form based on the consent you provide when submitting it.

Google Analytics is activated only after you consent to analytics cookies. Meta Pixel is activated only after you consent to marketing cookies.

Where permitted by applicable law, we process technical data required to operate and protect the website based on our legitimate interest in maintaining a secure and functional website.

If your enquiry leads to a working relationship, we may also process your data to prepare, enter into, and perform a contract, and to comply with legal obligations.

You may withdraw your consent at any time through the cookie settings or by emailing us at the address listed in this Policy. Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.

5. Services that have access to your data

5. Services that have access to your data

We use the following services to operate the website and process enquiries:

We use the following services to operate the website and process enquiries:

Framer, to operate and publish the website;

Framer, to operate and publish the website;

Tally, to collect information through the form;

Tally, to collect information through the form;

Airtable, to store and manage enquiries;

Airtable, to store and manage enquiries;

n8n, to transfer data automatically between Tally and Airtable.

n8n, to transfer data automatically between Tally and Airtable.

Google Analytics, to analyse website traffic and usage after you consent to analytics cookies;

Google Analytics, to analyse website traffic and usage after you consent to analytics cookies;

Meta Pixel, to measure conversions, evaluate advertising performance, and create advertising audiences after you consent to marketing cookies.

Meta Pixel, to measure conversions, evaluate advertising performance, and create advertising audiences after you consent to marketing cookies.

n8n runs on a rented server managed by us. The infrastructure provider may have technical access to the server to the extent necessary to provide its services.

We may also use email, messaging apps, and other services to communicate with you. Each provider receives only the data required to perform the relevant task.

We may disclose data to public authorities where required by law.

Some providers may process data outside Ukraine. In such cases, data is transferred in accordance with their data processing terms and the safeguards required by law.

Learn more about how these services handle data:

n8n runs on a rented server managed by us. The infrastructure provider may have technical access to the server to the extent necessary to provide its services.

We may also use email, messaging apps, and other services to communicate with you. Each provider receives only the data required to perform the relevant task.

We may disclose data to public authorities where required by law.

Some providers may process data outside Ukraine. In such cases, data is transferred in accordance with their data processing terms and the safeguards required by law.

Learn more about how these services handle data:

6. How long we retain your data

6. How long we retain your data

If an enquiry does not lead to a working relationship, we retain it for no longer than 24 months after our last contact.

We may retain client and partner data during our working relationship and after it ends where necessary to perform a contract, maintain accounting records, or comply with other legal requirements.

Google Analytics user-level and event-level data is retained for 14 months. Aggregated reports that do not directly identify individual users may remain available for longer. Google Analytics cookies, including _ga, may remain on your device for up to two years unless you delete them earlier.

Data received by Meta is retained according to Meta's retention rules and the settings of the services we use.

At your request, we will delete your data sooner unless the law requires us to retain it.

If an enquiry does not lead to a working relationship, we retain it for no longer than 24 months after our last contact.

We may retain client and partner data during our working relationship and after it ends where necessary to perform a contract, maintain accounting records, or comply with other legal requirements.

Google Analytics user-level and event-level data is retained for 14 months. Aggregated reports that do not directly identify individual users may remain available for longer. Google Analytics cookies, including _ga, may remain on your device for up to two years unless you delete them earlier.

Data received by Meta is retained according to Meta's retention rules and the settings of the services we use.

At your request, we will delete your data sooner unless the law requires us to retain it.

7. Cookies and technical data

7. Cookies and technical data

The website and embedded forms use necessary cookies and similar technologies required for their operation, security, correct display, and storage of your cookie preferences.

With your consent, we also use:

The website and embedded forms use necessary cookies and similar technologies required for their operation, security, correct display, and storage of your cookie preferences.

With your consent, we also use:

analytics cookies, used by Google Analytics to measure website traffic, referral sources, and how visitors use the website;

analytics cookies, used by Google Analytics to measure website traffic, referral sources, and how visitors use the website;

marketing cookies, used by Meta Pixel to measure conversions, evaluate advertising performance, and create advertising audiences.

marketing cookies, used by Meta Pixel to measure conversions, evaluate advertising performance, and create advertising audiences.

Google Analytics and Meta Pixel are activated only after you consent to the relevant cookie category. You can accept or reject optional cookies separately and change your choice at any time through the cookie settings. Rejecting optional cookies does not prevent you from using the website's core features.

We may store your cookie preferences for up to 90 days so that we can remember your choice.

Google Analytics and Meta Pixel are activated only after you consent to the relevant cookie category. You can accept or reject optional cookies separately and change your choice at any time through the cookie settings. Rejecting optional cookies does not prevent you from using the website's core features.

We may store your cookie preferences for up to 90 days so that we can remember your choice.

8. How we protect your data

8. How we protect your data

We restrict access to personal data and use organisational and technical measures to protect it.

However, no method of storing or transmitting information over the internet can guarantee absolute security.

We restrict access to personal data and use organisational and technical measures to protect it.

However, no method of storing or transmitting information over the internet can guarantee absolute security.

9. Your rights

9. Your rights

You may:

ask what personal data we hold about you;

ask what personal data we hold about you;

ask us to correct or complete it;

ask us to correct or complete it;

withdraw your consent to processing;

withdraw your consent to processing;

ask us to delete your data;

ask us to delete your data;

object to its processing where permitted by law;

object to its processing where permitted by law;

lodge a complaint with the competent authority or a court.

lodge a complaint with the competent authority or a court.

To exercise these rights, email us at the address listed in Section 1.

To exercise these rights, email us at the address listed in Section 1.

10. Changes to this Policy

10. Changes to this Policy

We may update this Policy if the website, form, services we use, or legal requirements change.

The current version will always be available on this page together with the date of the latest update.

We may update this Policy if the website, form, services we use, or legal requirements change.

The current version will always be available on this page together with the date of the latest update.